Fladius Technologies

Fladius Technologies LLC ("Fladius", "we", "our", "us"), registered in Dubai, UAE, is committed to protecting the privacy and personal data of all individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection ("UAE PDPL"), the EU General Data Protection Regulation ("GDPR") where applicable, and other relevant legislation.

1. Who We Are

Data Controller: Fladius Technologies LLC
Address: Business Bay, Dubai, UAE
Contact: contact@fladius.com

2. Information We Collect

We may collect the following categories of personal data:

Contact Information: Name, email address, phone number, and company name when you contact us or submit an enquiry.
Usage Data: IP address, browser type, pages visited, time spent, and referring URLs collected automatically via cookies and analytics tools.
Communications: Content of messages you send to us via email, WhatsApp, or contact forms.
Technical Data: Device identifiers, operating system, and viewport size for optimising your experience.

We do not collect sensitive personal data (e.g. health, biometric, or financial data) through this website.

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to your enquiries and provide requested services.
To improve and optimise our website performance and user experience.
To send relevant service updates or marketing communications (with your consent).
To comply with legal obligations and enforce our terms.
To detect, prevent, and address technical issues or security threats.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: For marketing communications and non-essential cookies.
Legitimate Interests: For website analytics and service improvement.
Contractual Necessity: To fulfil service agreements.
Legal Obligation: Where required by UAE or applicable law.

5. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share it with:

Service Providers: Trusted third parties who assist in operating our website or delivering services (e.g. hosting, analytics, communication platforms), bound by confidentiality obligations.
Legal Authorities: When required by law, regulation, or court order.
Business Transfers: In connection with a merger, acquisition, or asset sale, subject to equivalent data protection obligations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact enquiry data is typically retained for 3 years. Analytics data is retained in aggregated form for up to 26 months.

7. International Transfers

Your data may be processed outside the UAE where our service providers operate. We ensure adequate safeguards are in place in accordance with UAE PDPL and applicable international data transfer frameworks.

8. Your Rights

Depending on your location, you may have the following rights:

Right of access to your personal data.
Right to rectification of inaccurate data.
Right to erasure ("right to be forgotten").
Right to restriction of processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time.

To exercise any of these rights, please contact us at contact@fladius.com. We will respond within 30 days.

9. Cookies

We use cookies and similar technologies to enhance your experience. Please see our Cookie Policy for full details and to manage your preferences.

10. Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related queries or to exercise your rights:
Email: contact@fladius.com
Phone: +971 55 305 0136
Address: Business Bay, Dubai, UAE